Frequently Asked Questions about Jack Rogers

1. What is the return policy for Jack Rogers products?

Our return policy allows you to return unworn merchandise within 30 days of purchase. Items must be in their original condition with tags attached for a full refund or exchange.

2. How can I track my order from Jack Rogers?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.

3. Does Jack Rogers offer international shipping?

Yes, we do offer international shipping. Please note that additional customs fees and duties may apply depending on the destination country.

4. Are there any ongoing promotions or discounts available?

We frequently run promotions and discounts. Check our website or sign up for our newsletter to stay updated on the latest deals and offers.

5. What materials are used in Jack Rogers sandals?

Jack Rogers sandals are crafted from high-quality leather and feature a cork footbed for comfort and durability. The signature metallic buckle adds a touch of elegance.

6. How should I care for my Jack Rogers sandals?

To maintain your Jack Rogers sandals, avoid prolonged exposure to water and harsh chemicals. Clean with a soft cloth and store in a cool, dry place when not in use.

7. Do you offer gift cards?

Yes, we offer gift cards in various denominations, which can be purchased online and redeemed for any items on our website.

8. What sizes are available for Jack Rogers sandals?

Jack Rogers sandals are available in a wide range of sizes to accommodate both men and women. Be sure to check our size chart for the best fit.

9. How long does it take to process an order?

Orders are typically processed within 1-2 business days. Delivery times may vary depending on the shipping method selected at checkout.

10. Can I exchange a product if it doesn't fit?

Absolutely! If the product doesn’t fit, you can exchange it for a different size within 30 days of receiving your order.

For more information, visit our website or contact our customer service team.